LEGAL

Privacy Policy

Your privacy matters. Learn how we protect your data in compliance with POPIA and GDPR.

Last updated: November 9, 2025

Introduction

Ampersand Insights ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website ampersandinsights.co.za.

This policy is designed to comply with the Protection of Personal Information Act (POPIA) of South Africa and the General Data Protection Regulation (GDPR) of the European Union.

Information We Collect

Personal Information

When you contact us through our contact form, we collect:

  • ▸Your name
  • ▸Email address
  • ▸Company name (optional)
  • ▸Message content

Automatically Collected Information

We automatically collect certain information when you visit our website:

  • ▸IP address and location data
  • ▸Browser type and version
  • ▸Device information
  • ▸Pages visited and time spent

Cookie Policy

We use cookies to improve your experience. Cookies help us understand how you use our site.

NECESSARY COOKIES (Always Active)

Essential for website functionality, security, and remembering your preferences. Cannot be disabled.

ANALYTICS COOKIES (Optional)

Google Analytics (GA4) helps us understand visitor interactions. Tracks: page views, session duration, traffic sources, and device information.

Data retention: 14 months (POPIA compliant)

MARKETING COOKIES (Optional)

Meta Pixel tracks campaign effectiveness and conversions for targeted advertising.

Your Rights Under POPIA & GDPR

You have the following rights regarding your personal information:

  • ✓
    Right to Access: Request a copy of the personal data we hold about you
  • ✓
    Right to Rectification: Request correction of inaccurate personal data
  • ✓
    Right to Erasure: Request deletion of your personal data
  • ✓
    Right to Withdraw Consent: Withdraw consent at any time without affecting prior processing

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Ampersand Insights

Email: privacy@ampersandinsights.co.za

Location: Johannesburg, South Africa

POPIA Compliance

As a South African company, we are committed to complying with the Protection of Personal Information Act (POPIA). We process personal information lawfully, fairly, and transparently.

Learn more about POPIA →